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Learning From Users

Tuesday, April 16, 11:30 AM TO 1:00 PM
Session Chair: Thomas P. Moran, Xerox PARC
Self Disclosure on Computer Forms: Meta-Analysis and Implications
Suzanne Weisband, Carnegie Mellon University
Sara Kiesler, Carnegie Mellon University
The Design and Long-Term Use of a Personal Electronic Notebook: A Reflective Analysis
Thomas Erickson, Apple Computer, Inc.
Technomethodology: Paradoxes and Possibilities
Graham Button, Paul Dourish, Rank Xerox Research Centre

Empirical Studies of Graphics and Visual Design

Tuesday, April 16, 11:30 AM TO 1:00 PM
Session Chair: Laura Leventhal, Bowling Green State University
Does Animation in User Interfaces Improve Decision Making?
Cleotilde Gonzalez, Universidad de las Americas-Puebla
Assessing the Effect of Non-Photorealistic Rendered Images in CAD
Jutta Schumann, Free University of Berlin
Thomas Strothotte, Andreas Raab, Stefan Laser, University of Magdeburg
Gratuitous Graphics? Putting Preferences in Perspective
Ellen Levy, Jeff Zacks, Stanford University and Interval Research Corporation
Barbara Tversky, Stanford University
Diane Schiano, Interval Research Corporation

Collaborative Systems

Tuesday, April 16, 2:30 PM TO 4:00 PM
Session Chair: John F. Patterson, Lotus Development Corporation
Beating the Limitations of Camera-Monitor Mediated Telepresence with Extra Eyes
Kimiya Yamaashi, Hitachi, Ltd., Jeremy R. Cooperstock, Tracy Narine, University of Toronto
William Buxton, University of Toronto and Alias|Wavefront
Talk and Embodiment in Collaborative Virtual Environments
John Bowers, James Pycock, Manchester University
Jon O'Brien, Lancaster University

Alternative Methods of Interaction

Tuesday, April 16, 2:30 PM TO 4:00 AM
Session Chair: Beth Mynatt, Xerox PARC
Emacspeak - A Speech Interface
T. V. Raman, Digital Equipment Corporation
Audio Enhanced 3D Interfaces for Visually Impaired Users
Stephen W. Mereu, Rick Kazman, University of Waterloo

Multi-modal Applications

Tuesday, April 16, 4:30 PM TO 6:00 PM
Session Chair: Catherine G. Wolf, IBM T.J. Watson Research Center
Dual Device User Interface Design: PDAs and Interactive Television
Scott Robertson, Cathleen Wharton, Catherine Ashworth, Marita Franzke, U S WEST Advanced Technologies
Pen Computing for Air Traffic Control
Stéphane Chatty, Patrick Lecoanet, Centre d'Études de la Navigation Aérienne
Multimodal Interfaces for Dynamic Interactive Maps
Sharon Oviatt, Oregan Graduate Institute of Science and Technology

World Wide Web

Tuesday, April 16, 4:30 PM TO 6:00 PM
Session Chair: George W. Furnas, University of Michigan
Using the Web Instead of a Window System
James Rice, Adam Farquhar, Philippe Piernot, Thomas Gruber, Stanford University
The WebBook and the Web Forager: An Information Workspace for the World-Wide Web
Stuart K. Card, George G. Robertson, William York, Xerox PARC
Silk from a Sow's Ear: Extracting Usable Structure from the Web
Peter Pirolli, James Pitkow, Ramana Rao, Xerox PARC

Virtual and Computer-Augmented Environments

Wednesday, April 17, 9:00 AM TO 10:30 AM
Session Chairs: Steven Feiner, Columbia University
A Palmtop Display for Dextrous Manipulation with Haptic Sensation
Haruo Noma, Tsutomu Miyasato, Fumio Kishino, ATR Communication Systems Research Laboratories
BrightBoard: A Video-Augmented Environment
Quentin Stafford-Fraser, Rank Xerox Research Centre
Peter Robinson, University of Cambridge
Wayfinding Strategies and Behaviors in Large Virtual Worlds
Rudolph P. Darken, Naval Research Laboratory
John L. Sibert, The George Washington University

Design Methodology

Wednesday, April 17, 9:00 AM TO 10:30 AM
Session Chair: Cathleen Wharton, US West Advanced Technology
An Empirical Evaluation of Design Rationale Documents
Laurent Karsenty, ARAMIIHS
Systematic Design of Spoken Prompts
Brian Hansen, David G. Novick, Stephen Sutton, Oregon Graduate Institute of Science and Technology

News and Mail

Wednesday, April 17, 11:30 AM TO 1:00 PM
Session Chair: Nicole Yankelovich, Sun Microsystems Laboratories
MailCall: Message Presentation and Navigation in a Nonvisual Environment
Matthew Marx, Chris Schmandt, MIT Media Laboratory
NewsComm: A Hand-Held Interface for Interactive Access to Structured Audio
Deb K. Roy, Chris Schmandt, MIT Media Laboratory

Educational Applications

Wednesday, April 17, 11:30 AM TO 1:00 PM
Session Chair: Mark Schlager, SRI International
The Thin Glass Line: Designing Interfaces to Algorithms
Michael Eisenberg, University of Colorado, Boulder
Learning Theory in Practice: Case Studies of Learner-Centered Design
Elliot Soloway, Shari L. Jackson, Jonathan Klein, Chris Quintana, James Reed, Jeff Spitulnik, Steven J. Stratford, Scott Studer, Jim Eng, Nancy Scala, University of Michigan
Assessing Dynamics in Computer-Based Instruction
John F. Pane, Albert T. Corbett, Bonnie E. John, Carnegie Mellon University

Interactive Information Retrieval

Wednesday, April 17, 2:30 PM TO 4:00 PM
Session Chair: Susan T. Dumais, Bellcore
A Case for Interaction: A Study of Interactive Information Retrieval Behavior and Effectiveness
Jürgen Koenemann, Nicholas J. Belkin, Rutgers University
Scatter/Gather Browsing Communicates the Topic Structure of a Very Large Text Collection
Peter Pirolli, Patricia Schank, Marti Hearst, Christine Diehl, Xerox PARC
LifeLines: Visualizing Personal Histories
Catherine Plaisant, Brett Milash , Anne Rose, Seth Widoff, Ben Shneiderman. University of Maryland

Evaluation

Wednesday, April 17, 2:30 PM TO 4:00 PM
Session Chair: Clare-Marie Karat, IBM T.J. Watson Research Center
Remote Evaluation: The Network as an Extension of the Usability Laboratory
H. Rex Hartson, Jose C. Castillo, John Kelso, Virgina Tech
Wayne C. Neale, Eastman Kodak Company
Usability Problem Identification Using Both Low- and High-Fidelity Prototype
Robert A. Virzi, Jeffrey L. Sokolov, Demetrios Karis, GTE Laboratories Incorporated
Toward Automatic Generation of Novice User Test Scripts
David J. Kasik, Harry G. George, Boeing Commercial Airplane Group

Development Tools

Wednesday, April 17, 2:30 PM TO 4:00 PM
Session Chair: Peter Rowley, Ontario Institute For Studies in Education
Pavlov: Programming By Stimulus-Response Demonstration
David Wolber, University of San Francisco
Reusable Hierarchical Command Objects
Brad A. Myers, Carnegie Mellon University
David S. Kosbie, Microsoft Corporation

Collaborative Systems

Wednesday, April 17, 4:30 PM TO 6:00 PM
Session Chair: Teresa L. Roberts, University of Colorado
The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System
Mark S. Ackerman, Leysia Palen, University of California, Irvine
Email Overload: Exploring Personal Information Management of Email
Steve Whittaker, Candace Sidner, Lotus Development Corporation
HomeNet: A Field Trial of Residential Internet Services
Robert Kraut, William Scherlis, Tridas Mukhopadhyay, Jane Manning, Sara Kiesler, Carnegie Mellon University

Fingers

Wednesday, April 17, 4:30 PM TO 6:00 PM
Session Chair: Colin Ware, University of New Brunswick
Physical Versus Virtual Pointing
Evan D. Graham, Christine L. MacKenzie, Simon Fraser University
Differences in Movement Microstructure of the Mouse and the Finger-Controlled Isometric Joystick
Anant Kartik Mithal, SunSoft
Sarah A. Douglas, University of Oregon
The Influence of Muscle Groups on Performance of Multiple Degree-of-Freedom Input
Shumin Zhai, Paul Milgram, William Buxton, University of Toronto

Models

Wednesday, April 17, 4:30 PM TO 6:00 PM
Session Chair: Wayne D. Gray, George Mason University
A Collaborative Model of Feedback in Human-Computer Interaction
Manuel A. Pérez Quinones, Naval Research Laboratory
John L. Sibert, The George Washington University
A Comprehension-Based Model of Exploration
Muneo Kitajima, National Institute of Bioscience and Human-Technology
Peter G. Polson, University of Colorado, Boulder

Real World Usage Patterns

Thursday, April 18, 9:00 AM TO 10:30 AM
Session Chair: Lucy Berlin, Taligent, Inc
Exploring the Unrealized Potential of Computer-Aided Drafting
Suresh K. Bhavnani, Bonnie E. John, Carnegie Mellon University
User Customization of a Word Processor
Stanley R. Page, Todd J. Johnsgard, Novell Inc.,
Uhl Albert, Intel Corporation,
C. Dennis Allen, Customer Satisfaction by Design

Agents

Thursday, April 18, 9:00 AM TO 10:30 AM
Session Chair: Dan R. Olsen, Brigham Young University
Multiagent Model of Dynamic Design: Visualization as an Emergent Behavior of Active Design Agents
Suguru Ishizaki, Carnegie Mellon University
Helping Users Program Their Personal Agents
Loren G. Terveen, AT&T Bell Laboratories
La Tondra Murray, North Carolina State University

Usability in Organizations

Thursday, April 18, 11:30 AM TO 1:00 PM
Session Chairs: John Karat, IBM T.J. Watson Research Center; Richard I. Anderson, Usability/Design Adventures
A Collaborative Approach to Developing Style Guides
Stephen Gale, AIT Limited
Integrating Human Factors in Customer Support Systems Development Using a Multi-level Organisational Approach
Anne Miller, Telstra Australia
Making a Difference - The Impact of Inspections
Paul Sawyer, Alicia Flanders, Dennis Wixon, Digital Equipment Corporation

Color and Transparency

Thursday, April 18, 11:30 AM TO 1:00 PM
Session Chair: Don Gentner, SunSoft
Using Small Screen Space More Efficiently
Tomonari Kamba, Shawn Elson, Terry Harpold, Tim Stamper, Piyawadee "Noi" Sukaviriya, Georgia Institute of Technology
An Experimental Evaluation of Transparent Menu Usage
Beverly L. Harrison, University of Toronto and Alias|Wavefront
Kim J. Vicente, University of Toronto
Do Color Models Really Make a Difference?
Sarah Douglas, Ted Kirkpatrick, University of Oregon

Information Structure

Thursday, April 18, 2:30 PM TO 4:00 PM
Session Chair: Scott Hudson, Georgia Institute of Technology
Externalising Abstract Mathematical Models
Lisa Tweedie, Robert Spence, Huw Dawkes, Hua Su, Imperial College of Science, Technology and Medicine
Structuring Information With Mental Models: A Tour of Boston
Ishantha Lokuge, MIT Media Lab
Stephen A. Gilbert, Brain & Cognitive Sciences
Whitman Richards, MIT Media Lab

Usability Issues

Thursday, April 18, 2:30 PM TO 4:00 PM
Session Chair: Richard I. Anderson, Usability/Design Adventures; John Karat, IBM T.J. Watson Research Center
Embed User Values in System Architecture: The Declaration of System Usability
Elizabeth M. Comstock, William M. Duane, Digital Equipment Corporation