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Collaborative Systems

Tuesday, April 16, 2:30 PM to 4:00 PM
Session Chair: John F. Patterson, Lotus Development Corporation
Long-Term Interaction: Learning the 4 Rs
Alan Dix, Devina Ramduny, Julie Wilkinson, The University of Huddersfield
Walking the Walk is Doing the Work: Flexible Interaction Management in Video-Supported Cooperative Work
Steinar Kristoffersen, Tom Rodden, Lancaster University

Alternative Methods of Interaction

Tuesday, April 16, 2:30 PM to 4:00 PM
Session Chair: Beth Mynatt, Xerox PARC
Office Monitor
Nicole Yankelovich, Sun Microsystems Laboratories
Cynthia D. McLain, University of Massachusetts Lowell
Visual Access for 3D Data
David J. Cowperthwaite, M. Sheelagh, T. Carpendale, F. David Fracchia, Simon Fraser University

Children and Other Learners

Tuesday, April 16, 4:30 PM to 6:00 PM
Session Chair: Wendy Mackay, University of Paris
An Interface Strategy for Promoting Reflective Cognition in Children
Kamran Sedighian, Maria M. Klawe, University of British Columbia
Design Issues Involving Entertainment Click-ons
Douglas Super, Marvin Westrom, Maria Klawe, University of British Columbia
Children's Collaboration Styles in a Newtonian MicroWorld
Andy Cockburn, University of Canterbury
Saul Greenberg, University of Calgary
ASK Jasper: Performance Support for Students
Ray Bareiss, Susan M. Williams, Northwestern University
Designing Pedagogical Screen Savers
Chris DiGiano, Michael Eisenberg, University of Colorado, Boulder
Using Cognitive Dimensions in the Classroom as a Discussion Tool for Visual Language Design
Nicholas P. Wilde, University of Montana-Missoula

Scribbling, Sketching, Drawing, and Writing

Tuesday, April 16, 4:30 PM to 6:00 PM
Session Chair: Polle Zellweger, Xerox PARC
The Usability of Scribble Matching
David Frohlich, Richard Hull, Hewlett-Packard Laboratorie
What Architects See in Their Sketches: Implications for Design Tools
Masaki Suwa, Hitachi Ltd.,
Barbara Tversky, Stanford University
Sketching Storyboards to Illustrate Interface Behaviors
James A. Landay, Brad A. Myers, Carnegie Mellon University
EtchPad - Disposable Sketch Based Interfaces
Jonathan Meyer, NYU Media Research Laboratory
Considerations for Electronic Idea-Creation Tools
I.M. Verstijnen, R. Stuyver, J.M. Hennessey, Delft University of Technology,
C.C. van Leeuwen, R. Hamel, University of Amsterdam
Augmenting Real-World Objects: A Paper-Based Audio Notebook
Lisa J. Stifelman, MIT Media Lab

Design Methodology

Wednesday, April 17, 9:00 AM to 10:30 AM
Session Chair: Cathleen Wharton, US WEST Advanced Technologies
Task Elaboration or Label Following: an Empirical Study of Representation in Human-Computer Interaction
Robert B. Terwilliger, Peter G. Polson, University of Colorado, Boulder
When Using the Tool Interferes with Doing the Task
Susan S. Kirschenbaum, Naval Undersea Warfare Center Division
Wayne D. Gray, Brian D. Ehret, Sheryl L. Miller, George Mason University

Supporting Awareness of Others in Groupware (Short Papers Suite)

Wednesday, April 17, 9:00 AM to 10:30 AM
Session Chair: Michael J. Muller, US WEST Advanced Technologies
Discussant: Eevi Beck, University of Oslo
Suite Organizers:
Carl Gutwin, Saul Greenberg, Mark Roseman, University of Calgary
Supporting Awareness of Others in Groupware (Suite Summary)
Carl Gutwin, Saul Greenberg, Mark Roseman, University of Calgary
Peepholes: Low Cost Awareness of One's Community
Saul Greenberg, University of Calgary
Workspace Awareness for Groupware
Carl Gutwin, Saul Greenberg, University of Calgary
Workspace Awareness Support with Radar Views
Carl Gutwin, Saul Greenberg, Mark Roseman, University of Calgary
A Fisheye Text Editor for Relaxed-WYSIWIS Groupware
Saul Greenberg, University of Calgary
A Usability Study of Workspace Awareness Widgets
Carl Gutwin and Mark Roseman, University of Calgary

Models of Work Practice (Short Papers Suite)

Wednesday, April 17, 11:30 AM to 1:00 PM
Session Chair: Marian G. Williams, University of Massachusetts Lowell
Suite Organizer:
William Newman, Rank Xerox Research Centre
Models of Work Practice: Can they Support the Analysis of System Designs? (Suite Summary) (PostScript)
William Newman, Rank Xerox Research Centre
Designing for User Acceptance using Analysis Techniques based on Responsibility Modelling (PostScript)
Richard Harper, William Newman, Rank Xerox Research Centre
Agenda Benders: Modelling the Disruptions caused by Technology Failures in the Workplace (PostScript)
Margery Eldridge, William Newman, Rank Xerox Research Centre
Modelling Last-Minute Authoring: Does Technology Add Value or Encourage Tinkering? (PostScript)
William Newman, Margery Eldridge, Richard Harper, Rank Xerox Research Centre
Supporting Doctor-Patient Interaction: Using a Surrogate Application as a Basis for Evaluation (PostScript)
Alex Dennis, Rank Xerox Research Centre and University of Manchester,
William Newman, Rank Xerox Research Centre

Technologies for Virtual Interactions

Wednesday, April 17, 11:30 AM to 1:00 PM
Session Chair: Robert J.K. Jacob, Tufts University
Moving Motion Metaphors
Colin Ware, University of New Brunswick
Effectiveness of Spatial Level of Detail Degradation in the Periphery of Head-Mounted Displays
Benjamin Watson, Neff Walker, Larry F. Hodges, Georgia Institute of Technology
Getting a Grasp on Virtual Reality
Richard J. Aldridge, University of the West of England CRII DuPont Centre,
Karen Carr, Rupert England, British Aerospace and CRII DuPont Centre,
John F. Meech, Tony Solomonides, University of the West of England and CRII DuPont Centre
Fast Haptic Textures
Juhani O. Siira, Dinesh K. Pai, University of British Columbia
Vection with Large Screen 3D Imagery
Kathy Lowther, Colin Ware, University of New Brunswick
High Fidelity for Immersive Displays
Gernot Schaufler, Kepler University Linz
Tomasz Mazuryk, Dieter Schmalstieg, Vienna University of Technology

News and Mail

Wednesday, April 17, 11:30 AM to 1:00 PM
Session Chair: Nicole Yankelovich, Sun Microsystems Laboratories
Electronic Mail Previews Using Non-Speech Audio
Scott E. Hudson, Ian Smith, Georgia Institute of Technology
Grassroots: Providing a Uniform Framework for Communicating, Sharing Information, and Organizing People
Kenichi Kamiya, Martin Röscheisen, Terry Winograd, Stanford University

The Telephony Customer Interface (Short Papers Suite)

Wednesday, April 17, 2:30 PM to 4:00 PM
Session Chair: Gilbert Cockton, Universities of Newcastle and Glasgow
Suite Organizers:
John Chin, AT&T Bell Labs
Gregory Tatchell, Stentor Resource Center, Inc.
The Telephony Customer Interface: Five Perspectives on Problems and Solutions (Suite Summary)
John Chin, AT&T Bell Labs
Gregory Tatchell, Stentor Resource Center, Inc.
Problems with the Existing Telephony Customer Interface: the Pending Eclipse of Touch-Tone and Dial-Tone
Gregory R. Tatchell, Stentor Resource Center, Inc.
Making a Simple Interface Complex: Interactions among Telephone Features
Nancy Griffeth, Bellcore
From Interactions to Interfaces: Butlers, Job Descriptions and Personal Agents
Dave Darville, MPR Teltech Ltd.
David Hignett, Stentor Resource Center, Inc.
Personality Trait Attributions to Voice Mail User Interfaces
John P. Chin, AT&T Bell Laboratories
Technical Considerations in the Design of an Intelligent Agent Using Automated Speech Recognition (ASR)
Don Xiangdong Cai, Kenneth Chan, MPR Teltech Ltd.

Development Tools

Wednesday, April 17, 2:30 PM to 4:00 PM
Session Chair: Peter Rowley, Ontario Institute For Studies in Education
Animation in a Demonstrational Interface Builder
Gene L. Fisher, Hsin-Hui Sung, Suzanne H. Nguyen, Thang D. Nguyen, California Polytechnic State University
Early Prototyping Based on Executable Task Models (PostScript)
Birgit Bomsdorf, Gerd Szwillus, Universität - GH Paderborn

Models That Shape Design (Short Papers Suite)

Wednesday, April 17, 4:30 PM to 6:00 PM
Session Chair: Michael D. Good, SAP America, Inc.
Suite Organizer:
Peter Johnson, Queen Mary and Westfield College
Models That Shape Design
Peter Johnson, Queen Mary and Westfield College
Towards a Framework of Design Models
Mathilde Bekker, Stephanie Wilson, Queen Mary and Westfield College
Task Model Support for Cooperative Analysis
Eamonn J. O'Neill, Queen Mary and Westfield College
Predictive Evaluation Using Task Knowledge Structures
Fraser Hamilton, Queen Mary and Westfield College
Beyond Task Analysis: Exploiting Task Models in Application Implementation
Michael J. Smith, Harlequin Ltd
Eamonn J. O'Neill, Queen Mary and Westfield College
Continuous and Explicit Dialogue Modelling
Thomas Elwert, University of Rostock

Models

Wednesday, April 17, 4:30 PM to 6:00 PM
Session Chair: Wayne D. Gray, George Mason University
Negotiating User-Initiated Cancellation and Interruption Requests
Manuel A. Pérez-Quinones, Naval Research Laboratory
John L. Sibert, The George Washington University
An Interface Design Tool Based on Explicit Task Models
Tom Hinrichs, Ray Bareiss, Lawrence Birnbaum, Gregg Collins, Northwestern University

Working Together Near and Far

Thursday, April 18, 9:00 AM to 10:30 AM
Session Chair: Loreen Terveen, AT&T Research Laboratories
GroupWeb: A WWW Browser as Real Time Groupware
Saul Greenberg and Mark Roseman, University of Calgary
Do-I-Care: A Collaborative Web Agent
Brian Starr, Mark S. Ackermann, Michael Pazzani, University of California, Irvine
TeamRooms: Groupware for Shared Electronic Spaces
Mark Roseman, Saul Greenberg, University of Calgary
Guidelines for Designing Usable World Wide Web Pages
José A. Borges, Isreal Morales, Néstor J. Rodríguez, University of Puerto Rico
Creating User Manuals for Use in Collaborative Design
Harold Thimbleby, Middlesex University
Creating Image Context Using Image Trees
Erik Wistrand, Göteborg University

Real World Usage Patterns

Thursday, April 18, 9:00 AM to 10:30 AM
Session Chair: Lucy Berlin, Taligent, Inc
Engineering Ethnography in the Home
Michael Mateas, Tony Salvador, Jean Scholtz, Doug Sorensen, Intel Corporation
Visualisation of Entrenched User Preferences
Judy Kay, Sydney University
Richard C. Thomas, The University of Western Australia

Agents

Thursday, April 18, 9:00 AM to 10:30 AM
Session Chair: Dan R. Olsen, Brigham Young University
Adaptive Agents and Personality Change: Complimentary versus Similarity as Forms of Adaptation
Youngme Moon, Clifford I. Nass, Stanford University
The Representation of Agents: Anthropomorphism, Agency, and Intelligence
William Joseph King, University of Washington
Jun Ohya, Advanced Telecommunications Research Institute

Thought Pieces for Interaction Technology

Thursday, April 18, 11:30 AM to 1:00 PM
Session Chair: Manfred Tscheligi, University of Vienna
Using Force Feedback to Enhance Human Performance in Graphical User Interfaces
Louis Rosenberg, Scott Brave, Immersion Corporation
Cyberguide: Prototyping Context-Aware Mobile Applications
Sue Long, Dietmar Aust, Gregory Abowd, Chris Atkenson, Georgia Institute of Technology
Flying Fingers: a Tool for Three-dimensional Shared Workspace
Akira Sakai, NEC Design, Ltd.
SportScope: A User-Centered Design for Baseball Fans
David S. Cortright, Oracle Corporation
Auditory Illusions for Audio Feedback
Michel Beaudouin-Lafon, Stéphane Conversy, Université de Paris-Sud
Stretch Button Scrollbar
Daniel J. Smith, Robert A. Henning, University of Connecticut

Information Structure

Thursday, April 18, 2:30 PM to 4:00 PM
Session Chair: Scott Hudson, Georgia Institute of Technology
Finding the Cut of the Wrong Trousers: Fast Video Search Using Automatic Storyboard Generation
Peter J. Macer, Peter J. Thomas, Nouhman Chalabi, John F. Meech, University of the West of England
Homer: a Pattern Discovery Support System
Garett Dworman, University of Pennsylvania

Usability Issues

Thursday, April 18, 2:30 PM to 4:00 PM
Session Chairs: Richard I. Anderson, Usability/Design Adventures; John Karat, IBM T.J. Watson Research Center
User Interface Evaluation in an Iterative Design Process: A Comparison of Three Techniques
Pamela Savage, At&T Bell Laboratories
Don't Use a Product's Developers for Icon Testing
Julie B. Holloway, University of California, Santa Cruz
John H. Bailey, IBM, Santa Teresa Laboratory
Visualizing Efficiency: a Technique to Help Designers Judge Interface Efficiency
Andrew Sears, DePaul University
Working with Marketing
Mike Atyeo, Charanjit Sidhu, Gerry Cole, Simon Robinson, BT Laboratories