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Saturday, April 13, EVENING (6:00 PM TO 9:30 PM)

Introduction and Overview to Human-Computer Interaction
Keith Butler, Boeing Computer Services
Robert J.K. Jacob, Tufts University
Bonnie E. John, Carnegie Mellon University
User Interface Design for the World Wide Web
Jakob Nielsen, Annette Wagner, Sun Microsystems

Sunday, April 14, FULL DAY (9:00 AM TO 6:00 PM)

Designing Visual Interfaces: How to Create Communication - Oriented Solutions
Kevin E. Mullet, Macromedia Product Development
Structured Observation: Techniques for Gathering Information about Users in their Own World
Susan M. Dray, Dray & Associates
Participatory Activities with Users and Others in the Software Life Cycle
Michael J. Muller, US WEST Advanced Technologies
CSCW, Groupware, and Workflow: Experiences, State of Art, and Future Trends
Jonathan Grudin, University of California at Irvine
Steven Poltrock, Boeing Information & Support Services
User Interface Issues for Virtual Reality Systems
Chris Esposito, Boeing Information Systems
Object-oriented Design from User Scenarios
Mary Beth Rosson, John M. Carroll, Virginia Tech
Managing the Design of the User Interface
Deborah J. Mayhew, Deborah J. Mayhew & Associates
Spatial Metaphors for User Interfaces
Werner Kuhn, Technical University of Vienna
Brad Blumenthal, Museum of Science and Industry, Chicago
Practical Usability Evaluation
Gary Perlman, Ohio State University
Design Lessons from the Best of the World Wide Web
Hagan Heller, Netscape Communications Corp.
David Rivers, Apple Computer, Inc.
Interface Issues and Interaction Strategies for Information Retrieval Systems
Scott Henninger, University of Nebraska
Nicholas J. Belkin, Rutgers University
Contextual Inquiry: Grounding Your Design in User's Work
Dennis Wixon, Alicia Flanders, Digital Equipment Corporation
Minette A. Beabes, Xerox Corporation
Interactive Television: A New Challenge for HCI
Barbee E. Teasley, Arnold Lund, Raymond Bennett, Ameritech

Monday, April 15, FULL DAY (9:00 AM TO 6:00 PM)
Network Communities
John M. Carroll, Stuart Laughton, Mary Beth Rosson, Virginia Tech
Rapid Prototyping Using Visual Programming Tools
Kurt J. Schmucker, Apple Computer, Inc.
Requirements, Models, and Prototypes for HCI Design
George Casaday, Cynthia Rainis, Digital Equipment Corporation
Practical Interface Design: Getting the Most from Your Development Budget
Debra Herschmann, Wang Software
Smarter Usability Testing: Practical Techniques for Developing Products
Jared M. Spool, Carolyn Snyder, Mavis Robinson, User Interface Engineering
Cognitive Factors in Design: Basic Phenomena in Human Memory and Problem Solving
Thomas T. Hewett, Drexel University
Interface Agents
Pattie Maes, Alan Wexelblat, MIT Media Lab
Designing Icons and Visual Symbols
William Horton, William Horton Consulting
Contextual Design: Using Customer Work Models to Drive Systems Design
Karen Holtzblatt, Hugh Beyer, InContext Enterprises, Inc.
Participatory GUI Design From Task Models
Tom Dayton, Joseph Kramer, Al McFarland, Monica Heidelberg, Bellcore
Dynamics of Color
Ati Gropius Johansen, designer and illustrator
Hal Shubin, Interaction Design

Monday, April 15, MORNING (9:00 AM TO 12:30 PM)
Interviewing Customers: Discovering What They Can't Tell You
Ellen A. Isaacs, SunSoft, Inc.
Multimedia Authoring Tools
Michael D. Rabin, Michael J. Burns, AT&T Bell Laboratories

Monday, April 15, AFTERNOON (2:00 PM TO 6:00 PM)
Structural Issues in Multimedia Design
Linn Marks Collins, Cognitive Design Studio
Interactive Learning Environments: Where They've Come From and Where They're Going
Elliot Soloway, University of Michigan