I am sending the electronic submission for Virzi, Sokolov, & Karis' "Usability problem identification using both low- and high-fidelity prototypes via FTP to "ftp.uni-paderborn.de" The following six files are included: ravtext.htm rav_fg1.gif rav_fg2.gif rav_fg3.gif rav_fg4.gif rav_rdme.txt Contact: Jeff Sokolov; jsokolov@gte.com; 617-466-4042